We do not offer refunds. It costs our organization money to process the payment in and costs us again to process the refund out so we lose more than just the refund price and our organization simply can’t afford that extra expense. Each membership that a family pays for helps provide Youth Combine for all of our members, not just their child, keeping our membership rates low for everyone, co-op style. We are able to charge so little for memberships because we have a lot of families with memberships, but once families start dropping their memberships or asking for their money back, it raises the cost for other families.
We have no problem pausing or dropping memberships if a child isn’t going to use it for a certain amount of months. However, unless we are told before the next month’s membership is charged, we assume all members wish to keep their membership. If a member wishes to drop or hold their membership, we need to be told before the membership is charged so we can cancel the payment and hold the membership. New memberships are always charged on the first of the month, so we like to know by at least the week prior.
We want all of our members and their families to be happy. So, if you forget to tell us to hold or drop a membership and the membership fee is charged to you, Contact Us and we will hold your membership and apply that payment to the next month you wish to return.